Privacy Policy

At Vntr Ops, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information obtained through our website. By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect: We may collect personal information from you when you voluntarily provide it to us, such as when you register an account, place an order, subscribe to our newsletter, or interact with our website. The types of personal information we may collect include:

• Contact information (name, address, email address, phone number)
• Account credentials (username, password)
• Payment details (credit card information, billing address)
• Demographic information (age, gender, preferences)
• Information you provide through customer support inquiries or feedback

2. Use of Personal Information: We use the collected personal information for the following purposes:

• To process and fulfill your orders and provide requested services
• To personalise and improve your experience on our website
• To communicate with you regarding your orders, inquiries, or promotional offers
• To send you newsletters or marketing communications (with your consent)
• To detect and prevent fraudulent activities
• To comply with legal obligations

3. Information Sharing and Disclosure: We may share your personal information with third parties in the following circumstances:

• Service Providers: We may engage trusted third-party service providers to perform certain functions on our behalf, such as payment processing, order fulfillment, website analytics, or marketing communications. These service providers have access to your personal information only to the extent necessary to fulfill their duties and are obligated to keep it confidential.
• Legal Compliance: We may disclose your personal information if required by law, regulation, or legal process, or to protect our rights, property, or safety, as well as the rights, property, or safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you of any such transfer and provide options regarding your personal information.
• Consent: We may share your personal information with your explicit consent for any other purpose not outlined in this Privacy Policy.

4. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience and collect certain information automatically. Cookies are small text files stored on your device that allow us to recognize your preferences and improve website functionality. You may modify your browser settings to disable cookies; however, certain features of our website may not function properly.

5. Data Security: We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure. We cannot guarantee the absolute security of your personal information.

6. Children's Privacy: Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that personal information of a child under 16 has been provided to us, we will take immediate steps to delete such information from our records.

7. Your Rights: You have certain rights regarding your personal information, including the right to access, update, correct, or delete the information we hold about you. If you wish to exercise these rights or have any questions or concerns regarding our Privacy Policy, please contact us at:

Email: hello@vntrops.com

8. Changes to this Privacy Policy: We reserve the right to modify or update this Privacy Policy at any time. We will notify you of significant changes by posting the updated version on our website or through other appropriate communication channels. Your continued use of our website following the changes constitutes your acceptance of the revised Privacy Policy.

9. Contact Us: If you have any questions, comments, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: hello@vntrops.com

Please retain a copy of this Privacy Policy for your records.

This Privacy Policy is governed by and shall be construed in accordance with the laws of Australia. Any disputes arising under or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Australia.